Phae — Terms of Service

Welcome to Phae. By accessing our website or placing an order, you agree to these Terms of Service.

About Phae

Phae is a curated online retail store offering cute, aesthetic, useful, and giftable products sourced from third-party suppliers.

Phae does not manufacture all of the products sold through our store. We search for and curate products from different suppliers and offer selected products for sale through Phae.

Because products may come from different suppliers, product appearance, packaging, specifications, availability, and fulfillment times may vary.

Product Information

We make reasonable efforts to display product descriptions, images, pricing, and availability accurately.

Product colors may appear differently depending on your device or screen settings. Minor differences in product appearance, packaging, or specifications may also occur.

Orders

We reserve the right to refuse or cancel an order when necessary, including when:

• A product becomes unavailable
• There is an obvious pricing or listing error
• Incorrect customer information was provided
• We suspect fraudulent or unauthorized activity
• A supplier is unable to fulfill the order

If we cancel an order after payment has been received, any applicable refund will be processed to the original payment method.

Payments

Customers are responsible for providing accurate billing, shipping, and contact information during checkout.

Payments are processed through the payment methods made available at checkout.

Final Sale Policy

All purchases are considered final sale.

Phae does not accept returns, exchanges, or cancellation requests for change-of-mind purchases.

Please review product information carefully before placing your order.

If an item arrives damaged, defective, or incorrect, please contact us so we can review the issue.

Shipping

Shipping times may vary depending on the product, supplier, destination, carrier, customs processing, and other circumstances outside our control.

Please review our Shipping Policy for additional information.

Website Content

We make reasonable efforts to keep website information accurate and current. However, product information, pricing, availability, images, and other details may change without notice.

Intellectual Property

The Phae name, branding, logo, original graphics, text, and other original website content belonging to Phae may not be copied, reproduced, or used without permission.

Product images and information may originate from suppliers or other authorized sources and remain subject to their respective rights.

Changes to These Terms

Phae may update these Terms of Service from time to time. Updated terms will be posted on this page.

Contact

If you have questions regarding these Terms of Service, contact us at:

phae.support@gmail.com