Privacy policy

Your name, email address, shipping address, phone number (optional) and order details. If you create an account, we also store your sign-in email.

Card details are entered on our secure payment provider's encrypted page. Phae never sees, receives or stores your full card number.

To process and deliver your order, send order and shipping updates, respond to support requests, prevent fraud and — only if you opt in — send occasional emails about new arrivals.

We share only what's required with our payment processor, shipping partners and the fulfilment partners who dispatch your order. We do not sell or rent your data to anyone.

We use essential cookies to keep your bag and session working, plus basic analytics to understand which pages are useful. You can clear or block cookies in your browser.

You can ask us for a copy of your data, correct it, or ask us to delete it. Email phae.support@gmail.com and we'll respond within 1 business day.